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 Outlook search returns No matches found

Searching for missing emails, If Outlook has not finished indexing all of your items, note the items remaining to be indexed, wait 5 minutes, and then check again. If the number of items did not decrease, continue to troubleshoot by using the steps in the following sections.


 

1. Exit Outlook.

2. Open the Indexing Options, Windows 8, Windows 10, On the Start screen, type Indexing Options, select Settings under Search, and then select Indexing Options.

Note If you are prompted for an administrator password or for confirmation, type the password, or click Allow.

Select Start > Settings > Control Panel, and then double-click Indexing Options.

 


  

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Cannot Find Emails
 

1. Exit Outlook. 2. Open the Indexing Options. •Windows 8, On the Start screen, type Indexing Options, select Settings under Search, and then select Indexing Options.

• Windows 7 or Windows Vista  Select Start, type Indexing Options in the Start Search box, and then press Enter.

Note If you are prompted for an administrator password or for confirmation, type the password, or click Allow.

If these solutions on this page fail, there may be a problem with your Outlook PST file, download a PST repair utility and check the PST for errors